Mission to Satisfy Every Customer, Every Time: “Did We Earn a Perfect 10?”

December 15, 2016 by Nils Dailey

By Donna Kreutz Joel J. Brow started working at his parents’ RainSoft water purification dealership at age 12 with the incentive of earning a car.…

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From Zero to $16 Million in Revenue with Just 20 Employees

December 15, 2016 by Nils Dailey

By Donna Kreutz Carbon Enterprises Inc. has only 20 employees yet generates an astonishing $16 million in annual sales worldwide. Most of that business is…

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Arsenic: the Mysterious Metalloid

December 15, 2016 by Nils Dailey

By Greg Reyneke, MWS Arsenic is an abundant, naturally occurring element that can be found at varying concentrations in the Earth’s outer crust around the…

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Understanding the Impact of Fracking on Drinking Water Quality

November 15, 2016 by Nils Dailey

By Kelly A. Reynolds, MSPH, PhD In the US, between 25,000 and 30,000 new wells were drilled via hydraulic fracturing (also known as fracking) from…

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PFOA and PFOS Reduction Testing

November 15, 2016 by Nils Dailey

By Rick Andrew One of the hot topics in the world of drinking water (especially in the area of drinking water treatment) is perfluorooctanoic acid…

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Passion for Water—From Delivering Salt to Owning a Family Business

November 15, 2016 by Nils Dailey

By Donna Kreutz [caption id="attachment_4464" align="alignright" width="300"] 1987 building and vehicles[/caption] Nick Naser started in the water industry at age 15, delivering salt for his…

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Shifting the Paradigm of Water Purification Systems

November 15, 2016 by Nils Dailey

By Donna Kreutz In 2014, ChungHo Nais introduced the world’s first water purification system that not only could produce purified hot and cold water and…

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How to use TV…or not

November 15, 2016 by Nils Dailey

By David H. Martin The decision water treatment dealers face on whether to include TV advertising in their marketing plan (or not) is not getting…

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POU Devices Key for Reducing Illness and Death in Less Developed Countries

October 15, 2016 by Nils Dailey

By Kelly A. Reynolds, MSPH, PhD Safe drinking water is a basic human need and yet, a substantial portion of the world’s population still lacks…

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WRAS Requirements

October 15, 2016 by Nils Dailey

By Rick Andrew Although there were previous regulations, requirements and testing of water supply fittings existing in the UK back to the 1980s, it was…

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