To further the creation of digital solutions, GE Water & Process Technologies has entered into cooperation agreements with WaterSmart Software and Smart Earth Technologies (SET). The joint applications being developed include digital consumer communication and engagement tools that deliver billing information, leak identification, remote valve control, resolution notifications and deep insights into water usage. This information will make it easier for consumers to understand their water consumption habits, save money and protect their property from costly water damage. For utilities, these customer self-service applications will reduce the cost to service consumer accounts by proactively addressing customer concerns, minimizing the need for on-site visits and improving payment performance.
